Trusted stairlifts and mobility solutions, designed for comfort, provided for Age UK Trading.

Yes, Handicare provide full servicing and maintenance for all our stairlifts, helping to keep your equipment safe, reliable, and in good working order. Servicing and maintenance visits are chargeable unless your stairlift is covered by an active warranty that includes these visits. All work is carried out by fully trained engineers, and you’ll also have access to 24/7 support should you need assistance between scheduled services.

All Age UK Trading stairlifts, provided by Handicare, come with a two-year warranty as standard. The warranty comes with one free service, and we also have a range of extended warranties you can choose from. Read our stairlifts service page for more information.

Handicare, does not offer financing options. However, you may be eligible for a grant. You can find advice, including any grants you may be entitled to and helpful information on financing a stairlift in this comprehensive advice guide.

Following a home assessment, Handicare surveyors will recommend the most suitable stairlift for your needs. Many of our lifts include ergonomic seating, customisable features, and tailored rail options to ensure comfort, safety, and a perfect fit for your home. You can explore the full range here.

When the engineers from Handicare visit your home, they will be able to offer expert advice on which stairlift seat is suitable for you. You can purchase seats in different colours, so you can pick one that fits in with the décor of your home. Many models also have foldaway seats, so that when you are not using a stairlift, they are not taking up much space or affecting other people walking up and down the stairs. With a perch stairlift, there is a perch seat, and these models allow passengers to remain in an almost upright position, which is perfect for people who struggle to get from a seated position to a standing one.

Stairlifts are fitted directly to the staircase rather than the wall. A rail is securely attached to the stair treads using brackets, so no major structural work is needed. Most straight stairlifts can be installed within a few hours by a qualified engineer, with minimal disruption to your home. Once fitted, the engineer will test the lift thoroughly and show you how to use it safely. Read more about the stairlift installation process and FAQs here.

Installation time depends on the type of stairlift. A straight stairlift can usually be installed within a few hours. Curved stairlifts, which are made to measure, may take a little longer but are typically completed within half a day. Once installed, the engineer will carry out full safety checks and testing. They will then provide a complete demonstration, showing you how to operate the stairlift, use the safety features, and clean and maintain it properly. You’ll have the opportunity to ask any questions to ensure you feel confident before they leave.

All stairlifts are manufactured by Handicare. Handicare is a well-respected, reputable manufacturer that has been supplying lifting solutions worldwide for over 130 years. Age UK Trading is a brand name used by AgeCo Ltd, a company owned by Age UK. Profits from the sale of Age UK Trading stairlifts are donated to Age UK and support the vital work of the charity – more than £14m in the last five years.

Yes, the initial home visit is completely free. An expert will come to assess your specific needs and your staircase, and provide a no-obligation quote for the best stairlift options. To arrange a visit, please get in touch.

A typical home visit usually takes around 45–60 minutes, depending on the complexity of your staircase and any questions you may have.

Not at all. The engineers are there to provide advice and answer your questions. You can take your time to decide what works best for you. To arrange a no-obligation visit, get in touch.

Before the visit, a friendly adviser will call you to arrange a convenient time and explain what will happen on the day. You don’t need to do much, just make sure your staircase is accessible and think about any questions or concerns you’d like to discuss with the engineer.

Yes, we encourage family members or carers to join the visit. They can help provide information and support your decision-making.

We aim to arrange home visits as quickly as possible, often within a few days, depending on availability in your area. If you would prefer to book further in advance, we can also schedule the visit at a date and time that suits you.

It’s a common misconception that stairlifts are installed on a wall. This is not the case. The stairlift is installed on the staircase itself. The technical surveyor will recommend which side of the stairs will be the most convenient for the stairlift to be installed during the home visit.