Stairlift FAQs
Whether you’re wondering about the cost of a stairlift, how it all works, or what you’ll need to do to care for your stairlift, you can find out the answers to stairlift FAQs in this guide.
Have any questions? Need expert advice?
Product & Installation
All Age UK Trading stairlifts, provided by Handicare, come with a two-year warranty as standard. The warranty comes with one free service, and we also have a range of extended warranties you can choose from. Read our stairlifts service and support page for more information.
When a professional installs a stairlift of your choice, it is a relatively quick procedure that should only take around four hours. This would include teaching the user how to properly use, clean and maintain the equipment. After a stairlift installation, you’ll receive a full demonstration so you feel confident using your stairlift.
The first step in the process is an initial free home visit so that an expert can assess your specific needs and, of course, your staircase. The second step is choosing the right model for you, including any customisations you wish. Once you’re happy, we’ll order your stairlift and arrange for installation and testing. Read more about how stairlifts are installed.
It’s a common misconception that stairlifts are installed on a wall. This is not the case. The stairlift is installed on the staircase itself. The technical surveyor will recommend which side of the stairs will be the most convenient for the stairlift to be installed during the home visit. Read more about the stairlift installation process.
The right stairlift depends on your needs and your staircase. Following a home assessment, a Handicare surveyor will recommend the most suitable option, with features such as ergonomic seating, customisable controls, and bespoke rails to ensure comfort, safety, and a perfect fit. Explore the full range here.
Pricing & Payment
Stairlift prices can vary depending on your staircase dimensions, chosen model, and any additional extras. You can also purchase reconditioned stairlifts, which are models where the motor has been fully refurbished. Handicare’s production skills, spanning over 136 years, combined with feedback from satisfied customers and healthcare professionals have enabled us to create a range of products to suit different needs and budgets. Read more advice on grants and funding.
We do not, however, you may be eligible for a local authority grant.
Servicing & Support
Handicare works in partnership with Age UK Trading and offers a comprehensive 2-year warranty as standard, which includes one free stairlift service. For more information, please visit our servicing and support page.
