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Baths and Showers Service Support

Customer Care

Handicare have thought carefully about bathroom features and benefits that are important to Age UK Easy Bathing customers, but the real difference is the quality of care and level of personal attention and respect  given to customers.

Survey and installation appointments are scheduled to suit you, and no-one will call without an appointment. You will be in control and kept informed throughout the decision-making and buying processes, and trained mobility advisors are on hand to assist if you have any concerns or questions.

Is government assistance available?

You may be eligible for government support to purchase your bathing solution. It is recommended that you contact your local authority to find out further details. Please note timescales may vary from one area of the country to another and this is a means-tested service. 

A Peace of Mind Guarantee

For peace of mind, all walk in baths and showers come with a comprehensive warranty for all parts and labour. Each walk in bath also undergoes rigorous safety testing before they are distributed. For details on the excellent warranty provision on these bathing products, please see the Terms and Conditions of Sale.

If you are still unsure which product is right for you, call the customer service team to arrange a free home assessment. A trained technical surveyor will provide a no obligation survey as well as answering any unanswered questions you may have. Call the customer service team on 0800 566 8826 to arrange your visit.

Handicare promise to:

  • Listen to your questions
  • Give you an honest answer
  • Only sell you what you need
  • Respect your home and your privacy, and remain as attentive AFTER your purchase as before
  • Work to the highest safety standards
  • Keep these promises
  • All from a name you can trust - Handicare.

Buying these products supports Age UK's charitable work.