Does your stairlift need maintenance or an MOT?

A stairlift provides invaluable mobility and independence within the home, allowing safe, easy access between floors. But, like any essential piece of equipment, stairlifts need regular upkeep to remain reliable. Regular stairlift maintenance helps prevent minor issues from becoming significant, costly repairs and gives you peace of mind that your stairlift is safe and fully functional.

Here, we’ll explore key signs that your stairlift may need an MOT-style check and cover maintenance tips to keep your stairlift in excellent working order.

Why regular stairlift maintenance is essential

Your stairlift endures daily use, bearing weight and moving frequently, which can lead to general wear over time. A well-maintained stairlift will last longer, operate more smoothly, and reduce the need for costly repairs.

Regular servicing by a qualified stairlift engineer ensures your stairlift remains safe and prevents unexpected breakdowns. Servicing every 12 months can keep your stairlift in top condition, which is particularly important if used multiple times a day.

Warning signs your stairlift needs servicing

Stairlifts, like cars, will give you clues when they need attention. Familiarising yourself with these warning signs can help you catch issues early and avoid inconvenient or expensive repairs.

1. The seat mechanism is faulty

Many stairlift models have swivel seats designed to make getting on and off easier. These seats should lock securely in place and often return upright automatically after use. If you find the seat sticks, doesn’t swivel smoothly, or fails to lock, the springs or locking mechanism may need attention. A stairlift engineer can inspect the seat to ensure it's safe and functional.

2. Battery or power issues

If your stairlift starts losing power, it may indicate a power supply problem. Stairlifts generally connect to a fused spur, typically located near the stairlift rail. If the stairlift has stopped working, check the fuse first. However, consult a qualified stairlift engineer if you’re not confident changing the fuse. Other causes of power issues could include battery failure; most stairlift models have backup batteries for power during outages, so a sudden failure may indicate this needs replacing.

3. Grinding or unusual noises

Unexpected sounds, like grinding, scraping, or clunking, clearly indicate something may be amiss. Often, these noises come from worn rollers or internal mechanisms that require professional attention. Ignoring these sounds can lead to more severe damage over time, so it’s best to book a stairlift service appointment as soon as you notice them.

4. Error codes and indicator lights

Many stairlifts feature diagnostic displays or lights that alert you to potential issues. Error codes will vary by manufacturer and model, but it’s worth consulting the manual to familiarise yourself with what the codes mean for your particular stairlift. If an unfamiliar code appears or you’re unsure how to interpret it, check the manual or contact your stairlift manufacturer’s customer support. Having an engineer assess persistent error codes ensures a thorough inspection of your stairlift’s mechanical health.

5. Slowing down or jumpy movements

If your stairlift is operating slower than usual or seems to move unevenly, this could be due to worn rollers or an obstruction on the track. Slowing or stuttering movements can signal more severe mechanical issues requiring professional inspection. An experienced stairlift engineer can assess and fix these issues before they become more significant problems.

6. Rack and hinge rail obstructions

Curved stairlifts or those with folding hinge rails may encounter issues with the track due to their unique design. New flooring, trailing wires, or other small objects can obstruct the rack hinge rail, leading to bumpy rides or even causing the stairlift to stop unexpectedly. Regularly check for and clear obstructions to maintain a smooth, safe ride.

READ ALSO: Stairlift troubleshooting tips

Regular maintenance tips for stairlift longevity

Regular maintenance not only prevents breakdowns but also extends your stairlift’s lifespan. You can avoid potential issues and keep your stairlift running smoothly by keeping up with minor tasks between professional servicing.

Routine cleaning

Dust, dirt, and debris can accumulate on your stairlift track and seat, impacting performance. Wipe down the track and seat weekly with a damp cloth, then follow with a dry cloth to prevent moisture from causing rust or electrical issues. Avoid harsh cleaning products, which can wear down sensitive parts over time. A small brush or handheld vacuum can help dislodge dust effectively for tight spots.

Track lubrication

To keep your stairlift operating quietly and smoothly, apply a small amount of lubricant to the track every few months. Use a product specifically recommended by your stairlift manufacturer or a petroleum jelly-like Vaseline. Be sure to turn off the stairlift before applying lubricant and consider asking a family member for assistance if it’s challenging to reach.

Battery maintenance

Battery health is crucial to stairlift reliability. Stairlifts that aren’t parked correctly on the charging point can lose battery power prematurely. Ensure you always park the stairlift at the designated charging point to keep the battery topped up. Some stairlift models may require battery replacements every few years, so consult your manual or engineer for guidance on when a new battery may be needed.

The role of annual servicing in stairlift care

Regular servicing by a professional provides an in-depth look at the entire stairlift mechanism, which the user can’t always check. An annual service by a qualified stairlift engineer covers the motor, seat, track, batteries, and other components, adjusting and repairing minor faults before they become more significant.

It’s generally recommended to book an annual service regardless of the frequency of stairlift use, as parts can still deteriorate over time.

Repair vs. replacement: When is it time for a new stairlift?

While repairs can extend a stairlift’s life, older models may require frequent servicing that could become more expensive over time. If you’re facing continual issues or high repair costs, it might be time to consider investing in a brand-new stairlift. Most manufacturers offer the latest features in new models, such as smoother operation, updated safety functions, and more energy-efficient systems.

Discuss your options with your stairlift company if you’re considering replacement, as they can provide advice on new versus reconditioned stairlifts based on your budget and needs.

READ ALSO: How long do stairlifts last? A complete guide to stairlift longevity

Finding a reliable stairlift company

Choosing a reputable stairlift company ensures you’re working with qualified engineers who understand the intricacies of various stairlift models. Here at Age Co Mobility, you will find comprehensive maintenance and stairlift service packages, whether you have a straight stairlift or a custom curved stairlift.

Your stairlift is a valuable investment in your mobility, and just like a car, it needs regular attention to stay in optimal condition. From straightforward cleaning and track maintenance to annual servicing by a professional, these steps will help ensure a safe and smooth ride for years to come.

READ ALSO: Stairlift Insurance & Aftercare

Being proactive about stairlift care, paying attention to signs of wear, and knowing when to seek repairs are the keys to maintaining peace of mind and maximising the longevity of your stairlift.

If you want to book stairlift repairs and servicing for one of our models, please contact us.

This article is brought to you by Handicare, in partnership with Age Co, offering a wide range of home mobility products, including stairlifts, homelifts, and bathing solutions. For more information on how they can help improve accessibility in your home, please get in touch today.